So, like, M&S is really taking a hit from a major cyber attack, you know? An insider spilled the tea to Sky News that it might take “months” for the retailer to bounce back from this mess. And get this – they didn’t even have a plan in place for something like this. Hackers have been wreaking havoc on the brand for over a week now, causing them to shut down online orders and recruitment.
An employee at M&S’s headquarters, who wanted to stay anonymous, spilled the beans to Sky News, saying last week was a complete disaster. “We were totally unprepared for this. No business continuity plan, no cyber attack plan,” the source spilled. “It’s been super stressful. People are losing sleep, working weekends, crashing at the office – it’s just chaos.”
They spilled to Sky News that it’s gonna be a hot minute before things get back to normal. “The plan is to slowly bring services back online. Not everything at once, just bit by bit,” they shared. In the meantime, employees are being forced to use their personal devices in a total makeshift way, with rules changing all the time.
“We’re basically making it up as we go,” they revealed. “We can’t even use our work devices, so we’re stuck using our personal stuff for everything. It’s a mess. And we can’t even talk about it on our usual chat platform, Teams, so we’re stuck using WhatsApp to communicate.”
They mentioned that there’s a lot of paranoia going around because nobody knows who’s been compromised. The fear is real because they’re not even sure if the hackers are still lurking in the M&S system. “It’s a possibility, you know? We gotta be careful,” they said.
M&S apologized to customers last Friday for the inconvenience, promising to get things back on track ASAP. The CEO, Stuart Machin, reassured customers that they’re working round the clock to fix the issue. An M&S spokesperson added that they have a solid plan in place for incidents like this, led by a seasoned team.
It’s not just M&S though – Harrods and the Co-op Group have also been on the hackers’ hit list recently. The attacks have been a real eye-opener for businesses, with Cabinet Office minister Pat McFadden set to address the issue at the CyberUK conference. He’s gonna remind every business in the UK that cybersecurity is no joke.
“In a world where cybercriminals are always trying to make a quick buck, we need to take security seriously,” he’s expected to say. “We’ve seen firsthand how these attacks disrupt people’s lives. Just like you wouldn’t leave your car unlocked, you can’t leave your digital doors wide open either.”
So, yeah, these cyber attacks are a huge deal, causing chaos for businesses left and right. It’s a wake-up call for everyone to tighten up their security and stay vigilant. Who knows who’s gonna be next on the hackers’ hit list? Stay safe out there, folks!
